Safety Tips

Practical habits for staying safe across dating, marketplace transactions, and in-person meetups on TheOneApp.

  • Meet in public the first few times

    For first dates, in-person sales, or any new meetup, pick a busy public place. Tell someone you trust where you're going and when you expect to be back.

  • Keep personal details personal

    Don't share your home or work address, financial information, or government IDs until you've built trust with the other person.

  • Trust your gut

    If something feels off — pressure, urgency, sketchy requests, asking for money — it usually is. End the conversation and report the account.

  • Never send money

    TheOneApp will never ask you to wire money, send gift cards, or share crypto wallet keys. Anyone on the platform asking for these is a scammer; block and report.

  • Use built-in tools

    Unmatch, block, and Report are right inside every match and conversation. Reports are reviewed by Trust & Safety within 24 hours and the other person is never told you reported them.

  • Protect your account

    Pick a strong, unique password. Enable two-factor authentication if available. Never share your login or session token, even with someone you trust on the platform.

See something that violates our rules? Contact Support or open the ⋯ menu on any match or message and tap Report.

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